At the time I first signed up for FreshBooks, their advertised monthly cost looked reasonable for my small business needs. My actual FreshBooks cost turned out to be nearly double my original budget after six months of daily use. This eye-opening experience taught me that the simple subscription price doesn’t tell the whole story. Several hidden fees and charges can affect your monthly expenses. I took a close look at every aspect of FreshBooks pricing and documented all the unexpected costs, payment processing fees, and add-on charges you should know about. This detailed cost breakdown will help you understand exactly what you’ll pay in 2024, whether you’re thinking about FreshBooks for your business or already use it.
FreshBooks Base Pricing Structure
FreshBooks’ base pricing structure has four distinct tiers that work for different business sizes. The Lite plan starts at $19 per month and works great for businesses with up to 5 billable clients. The Plus plan costs $33 monthly and supports up to 50 clients, while the Premium plan runs $60 monthly with unlimited clients. Larger enterprises can opt for the Select plan with custom pricing.
Current Plan Tiers and Monthly Costs
Recent research shows that FreshBooks has a great promotion right now – 60% off for the first 6 months on Lite, Plus, and Premium plans. New users can get started with the Lite plan for just $9.50 monthly.
Annual vs Monthly Billing Comparison
Businesses can save an extra 10% by choosing annual billing instead of monthly payments. To name just one example, see how the Plus plan drops from $396 to $356.40 annually with upfront payment. This makes annual subscriptions a budget-friendly choice for businesses that want to commit long-term.
What Each Tier Actually Includes
Each tier builds on its predecessor’s features. The Lite plan has everything you need – unlimited invoices, expense tracking, and time tracking. FreshBooks’ most popular option, the Plus plan, adds these vital features:
- Automatic expense receipt scanning
- Double-entry accounting reports
- Recurring billing capabilities
The Premium plan comes with project profitability tracking and customized email templates. The Select plan gives businesses dedicated account managers and custom training options for more specialized support.
Hidden Costs I Discovered
My six-month journey with FreshBooks revealed several costs that weren’t obvious in their standard pricing. These hidden fees ended up affecting my monthly budget by a lot.
Additional User Fees
The per-user pricing structure was my first big surprise. Each plan has one user, but adding team members costs an extra $11 per person monthly. This means your costs add up fast when your team grows. To cite an instance, a five-person team would pay an extra $44 monthly just for access.
Payment Processing Charges
The payment processing fees turned out to be trickier than I first thought. Here’s what I found:
- Standard credit card processing: 2.9% plus $0.30 per transaction
- American Express transactions: 3.5% plus $0.30 per transaction
- Bank transfers (ACH): 1% per transaction
- International card payments: Additional 1.5% for US-based businesses
I also found that failed bank transfers cost you a $4 penalty fee, and dispute charges are $15 per whole ordeal.
Add-on Feature Costs
Beyond the base subscription, you’ll need extra money for certain key features. The Advanced Payments feature, which makes stored credit card information and recurring payments possible, costs $20 monthly. The FreshBooks Payroll system runs on Gusto and needs $40 monthly plus $6 per employee. These add-ons can make your monthly bill much higher if your business needs them.
Foreign transactions come with a 2% exchange fee, and instant payouts add 1.5% to the cost for US-based businesses. These fees might look small on their own, but they pile up over time.
Real Monthly Cost Scenarios
My calculations based on real-life experience will show you how FreshBooks pricing actually affects businesses of different sizes. Here’s a breakdown of monthly costs across three typical business scenarios.
Small Business (5 Clients)
My small consulting business with five clients started with the Lite plan at $19 monthly. The cost increased with two team members at $11 each. The Advanced Payments feature for recurring billing added another $20 monthly. This brought the total to $61 monthly. Payment processing fees of 2.9% plus $0.30 per transaction pushed the monthly cost to about $85 for processing $1,000 in client payments.
Growing Agency (25 Clients)
A growing agency needs the Plus plan at $33 monthly. The cost rises significantly with five team members ($44 in additional user fees). Add the Advanced Payments feature ($20) and processing fees for $5,000 in monthly transactions, and the actual cost reaches close to $250 monthly.
Enterprise Level (50+ Clients)
Larger operations with 50 or more clients need the Premium plan that starts at $60 monthly. Here’s what enterprise-level costs typically look like:
Cost Component | Monthly Amount |
---|---|
Base Premium Plan | $60 |
Team Members (10) | $110 |
Advanced Payments | $20 |
Payment Processing* | $175 |
*Based on $10,000 monthly transaction volume
The enterprise-level costs can reach $365 monthly, which is a big deal as it means that the actual cost exceeds the advertised base price. Your actual FreshBooks cost depends on:
- Transaction volume and payment methods
- Number of team members needed
- Required additional features
Cost Comparison With Competitors
Let’s get into how FreshBooks’ pricing and hidden costs match up against other big names in accounting software. I’ve spent time testing these platforms and here’s what I learned.
QuickBooks Price Analysis
QuickBooks leads the financial reporting market with a 44.62% market share. This makes it the standard that others follow. Their plans start at a higher price point than FreshBooks – Simple Start costs $35 monthly, Essentials runs $65 monthly, and Plus comes in at $99 monthly. QuickBooks takes a different approach than FreshBooks and sets no client limits. They focus on feature access instead.
Xero Cost Comparison
Xero’s pricing structure has three tiers that line up with different business sizes:
- Early: $20 monthly (limited to 20 invoices)
- Growing: $47 monthly (unlimited invoices)
- Established: $80 monthly (has project tracking)
I found that there was a significant advantage with Xero – they don’t charge extra for adding users. This stands in contrast to FreshBooks’ $11 per user fee.
Total Value Assessment
Here’s a clear breakdown of value across all three platforms:
Feature | FreshBooks | QuickBooks | Xero |
---|---|---|---|
Base Plan | $19/month | $35/month | $20/month |
User Fees | $11/user | Included | Included |
Client Limits | Yes | No | No |
Small businesses and freelancers will find FreshBooks has the lowest entry cost. Notwithstanding that, Xero becomes more affordable as teams grow because of its unlimited users policy. QuickBooks costs more than both options but remains the top choice for larger businesses due to its detailed feature set.
Companies that make over a million dollars yearly ended up moving away from QuickBooks because costs keep rising. Xero, on the other hand, grows better with your business and handles international money matters more smoothly.
Conclusion
My six-month deep dive into FreshBooks revealed costs that go far beyond their advertised rates. The platform starts at $19 per month, but user fees, payment processing, and must-have add-ons can make the final bill two or three times higher.
Small businesses with 5 clients typically spend around $85 monthly. Growing agencies with 25 clients might see their costs climb to $250. Large operations managing 50+ clients should set aside at least $365 each month. These numbers tell a different story than the simple subscription rates suggest.
QuickBooks costs more but comes with unlimited clients. Xero is worth considering since it includes user access. FreshBooks still makes sense for freelancers and small teams who need simple invoicing and expense tracking. The platform’s easy-to-use interface and complete feature set are impressive, even with the extra costs I found.
Here’s what I learned: add up all potential fees before you choose any accounting software. Think about your growth plans, team size, and how many transactions you’ll process to avoid surprises. FreshBooks isn’t the cheapest option out there, but its features and simplicity could be worth the investment if it fits your business needs.